About this course
Understand Your Role
This eLearning module has 4 sections:
- Understanding Your Role
- Agreed Ways of Working
- Different Working Relationships
- Working in Partnership with others
This module has been designed so that on completion you will understand:
- Your main duties and responsibilities, including the professional standards and codes of conduct that you will be required to work to
- The agreed ways of working within your organisation, including your employment rights
- The different working relationships within a Health and Social Care setting, including adhering to professional boundaries
- The importance of working in teams and in partnership with other health and social care professionals, including how behaviours and attitudes can affect partnership working
Your Personal Development
This eLearning module has 2 sections:
- Personal Development Plans
- Developing Skills, Knowledge and Understanding
On completion you will:
- Be able to identify sources of support for your personal learning and development
- Be able to describe the process for agreeing a personal development plan, and know who should be involved
- Understand the importance of regular feedback to make improvements to the way that you work
- Understand the functional level of literacy, numeracy and communication skills necessary to carry out your role
- Understand the principles and importance of reflective practice
- Understand why continuing professional development is important
Duty of Care
This eLearning module has 3 sections:
- How Duty of Care contributes to safe working practice
- Managing Duty of Care conflicts and dilemmas
- Complaints, comments, and incidents
On completion you will:
- Understand what Duty of Care means and know how it affects your work role
- Understand the different legislation and codes of practice that underpins the 'Duty of Care' for all Health and Social Care employees and employers
- Know where to get support and advice to help solve dilemmas and conflicts
- Have an understanding of the procedures and processes to follow when managing complaints, comments, incidents and confrontational situations
